As a Local Authority and Data Controller, the Council collects, holds and processes information, including personal information, about residents, people it provides services to, and other people. It does this to provide its services in the most effective and efficient way that it can.
The Council recognises that it has a duty to people whose information it holds to treat that information responsibly, keep it safe and secure, and process it correctly and proportionately. This privacy notice explains how we use any personal information we collect about you.
Our main contact details can be found on this website.
If you would like general information about Data Protection, the law and good practice please see the Information Commissioner’s website. The Information Commissioner is the Data Protection statutory governing body for England and Wales.
We may collect personal data about you which covers basic details such as name, address, telephone number. We also collect some sensitive information such as ethnicity and religious beliefs, but only where it is required to provide a service or for monitoring equality of our employees. We will always explain to you why and how this information will be used.
The legal basis for processing the data is:
We process personal information to enable us to provide a range of government services to the local community. Information we process includes:
If you would like to know more about the Council’s functions and duties please browse this website.
We will process personal data for the following purposes:
If we wish to use your personal data for a new purpose, not in line with the purpose you originally gave it to us for, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where necessary, we will seek your prior consent to the new processing.
We will not normally share your information with organisations other than our partner organisations without your consent. However, there may be certain circumstances where we would share without consent such as where we are required to do so by law, to safeguard public safety, and in risk of harm or emergency situations. Any information which is shared will only be shared on a need to know basis, with appropriate individuals. Only the minimum information for the purpose will be shared.
We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept in line with our Retention Policy which can found on www. lyonshall.net. All information will be held securely and destroyed under confidential conditions.
You have a number of rights under data protection law, including the right to request your information and to request that the information be amended or erased if incorrect.
To exercise these rights, you will need to put your request in writing and provide proof of identification. Please contact the Clerk to the Council in the first place.
You also have a right to make a complaint about our handling of your personal data to the Information Commissioner’s Office.
It is important that we hold accurate and up to date information about you in order to assess your needs and delivery the appropriate services. If any of your details have changed, or change in the future, please ensure that you inform us as soon as possible so that we can update your records.
If you have any questions or concerns about how your information is used, please contact the Clerk in the first instance.
More information about data protection and how it applies to you can be found on the Information Commissioner’s Office website.